Refund Policy

How your money is held

When you pay for a placement the money is held, not forwarded. The publisher cannot draw it until you approve the live post, or until the 3-day approval window passes without a response from you.

That is the protection. Everything below is what happens when something goes wrong.

Refunds go to your BlogReach wallet

Every refund described here is credited to your BlogReach wallet as store credit. You can spend it on another placement or withdraw it.

We do not automatically reverse the original card, bank or crypto payment. If you need the money returned to its source rather than held as credit, contact us and finance will arrange it.

Cancelling before delivery

• Before a publisher has been paid and started, a paid order refunds in full to your wallet.
• Once work is underway, cancelling applies a $2.00 protection fee and the balance returns to your wallet. The fee exists because a publisher has already committed editorial time.
• An order that was never paid can simply be abandoned.

Nothing was delivered

If a publisher does not deliver, the money never leaves escrow and is returned to your wallet in full. You are not asked to chase it through a dispute.

The link came down

Delivered links are covered for 12 months on a guest post and 6 months on a link insertion, counted from delivery. We check them on a schedule.

If a link is removed, redirected or stripped of its agreed rel attribute, the publisher gets a fixed window to restore it. If they do not, a case opens automatically and an operator decides it. Decided in your favour, the publisher's earnings are reversed and the full order amount is credited to your wallet.

What is not refundable

• A placement that was delivered as agreed and is still live. Disliking the result is not a defect.
• Rankings, traffic or any commercial outcome. We never promised those.
• Anything arranged directly with a publisher outside the platform, because there is no order, no escrow and no monitoring behind it.
• An order you approved, once the guarantee window for that placement has run out.
• The 5% checkout payment fee, which covers processing already incurred.

Publisher earnings

Publishers are credited on approval, the balance clears after 30 days, and withdrawals are available from $50 less a 5% fee.

A refund or a lost dispute reverses the corresponding credit. Earnings already withdrawn against a later-reversed order become a debt to us.

How to raise one

Start from the order in your account, or write to [email protected] with the order reference. We answer refund requests within five working days.